Susan Smith is a Project Manager for the City of San Francisco Controller’s Office in its City Performance Unit, providing high level consulting services, technical assistance and analysis to various City departmental leaders and the Mayor’s Office in an effort to improve the effectiveness and efficiency of public services.

Prior to her work with the City of San Francisco, Susan was Managing Director at the Insight Center for Community Economic Development, where she oversaw the Insight Center’s national and statewide efforts to develop innovative policies and new initiatives to help vulnerable communities become and remain economically secure.  Susan represented the Insight Center on a range of economic security-related policies and programs, including: testifying at public hearing and writing public comments; identifying, building and sustaining new partnerships, speaking to the press; organizing networks, conducting trainings and presentations; and writing reports.  Over nearly a decade with the Insight Center, Susan identified new opportunities to deepen the organization’s impact, and strategically expanded its geographic reach by developing and managing the implementation of four new initiatives.

Susan has worked to achieve economic justice for nearly two decades. Prior to joining the Insight Center, Susan directed an asset development program for low-income refugees at Lao Family Community Development. She contested public assistance case closings and benefits allocations as an advocate at the Urban Justice Center in New York City. And, early in her career, Susan was competitively selected to participate in a management training program in municipal government, New York City Urban Fellows Program, where she analyzed the impacts of new policies on tax collection and housing rehabilitation for the New York City Department of Housing, Preservation and Development.

Susan graduated Phi Beta Kappa from Vassar College, and received an MPA in Public Policy from Princeton University’s Woodrow Wilson School of Public and International Affairs.